CEJC’s A*Team is pleased to share Collaborating with Financial Institutions to Prevent Elder Financial Exploitation and Abuse: A Guide for APS Investigators in California. This California-specific document guides financial abuse investigators on procedures to follow in working with banks, provides customizable forms to use in requesting victim account records, and includes authorizing statutes to clarify APS’ authority and financial institutions’ responsibilities under the law. The materials are here for you to download and customize for your agency's use.

What's included:

The guidance document can be downloaded by clicking on the link below.  In the document you will find:

 - About These Guidelines: background information
 - Goals of the Guidelines
 - Guidelines for APS
 - Guidelines for Financial Institutions
 - Customizable Forms & Templates

• Form: Official Request for Customer Records
• Letter Template #1: Letter can be used to introduce the form to local banks
• Letter Template #2: Letter can be used to reply to a bank which has refused to release records

 - Appendix: list of the authorizing statutes

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Download the Guide here:

Collaborating with Financial Institutions to Prevent Elder Financial Exploitation and Abuse:
A Guide for APS Investigators in California