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Engaging Financial Institutions in Abuse Investigations (June 6, 2018)

Webinar Recording

Webinar Slides: Part 1, Part 2, Part 3

Financial institutions often have information critical to elder financial abuse investigations that privacy concerns prevent them from sharing with investigators. In 2013, the Consumer Financial Protection Bureau and other federal agencies issued guidelines explaining what information institutions can share, which is more than many thought. Getting the word out was another matter.

The National Adult Protective Services Association (NAPSA) collaborated with the Philadelphia Corporation on Aging (PCA) to create a protocol that APS and other investigators can use in requesting evidence. Florida APS Director Robert Anderson, who spearheaded its use in his state, says that getting bank records was APS' workers' #1 complaint in 2015 but had disappeared by 2016 thanks to the protocol!

Anderson joined Alan Lawitz, Director of New York's Bureau of Adult Services, which is also using the protocol, on a panel to describe their experiences. The session was led by Joe Snyder, PCA's recently retired APS Director, who spearheaded the development of the protocol, which was supported by the Huguette Clark Family Fund for Protection of Elders. The protocol won the National Association of Area Agencies on Aging's National Aging Achievement Award.
To see the Protocol, go to National Guidelines on the NAPSA website.

Panelists included:

Robert K. Anderson, State Director, Adult Protective Services, Florida Department of Children and Families
Alan Lawitz, Esq., Director, Bureau of Adult Services, New York State Office of Children & Family Services
Joe Snyder, Elder Justice Consultant, Chair of the Philadelphia Financial Exploitation Prevention Task Force, Chair of NAPSA’s Public Policy Committee, and Board Member of the National Institute on Elder Financial Exploitation

This National Elder Justice Advocates Academy webinar was hosted by CEJC with support from the Huguette Clark Family Fund for the Protection of Elders.

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If you would like to register for an upcoming webinar, please visit our Webinars and Events page.

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OTHER WEBINAR RECORDINGS

The Power of Peer Support Groups for Older Scam Victims (February 2020) 

Civil Remedies for Empowering Victims of Elder Financial Exploitation (December 2019)

Improving Access to Aging Services with Community Health Workers (November 2019)
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Reforming Adult Guardianship Through Working Interdisciplinary Networks of Guardianship Stakeholders (July 2019)

State ID Theft Coalitions: Stolen Identities and Beyond (May 2019)
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In Conversation with Bill Benson: The State of Elder Justice (March 2019)

What's new in Undue Influence: Definitions, Tools, and Court Responses (November 2018)

Homelessness in Older Adults: Causes, Consequences and Prevention (September 2018)

International Financial Crimes: How Do We Turn the Tide and Help Older Victims? (August 2018)

Building an Elder Justice Framework State by State (May 2018)

Click here for recordings of past webinars.

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